Equipment breakdown

This form is for our existing customers to report a problem with their equipment.

Once received, a member of our team will be in touch. If this is urgent, please call us on 0800 011 4010.

If you are reporting a breakdown after 5pm on a Friday, or over the weekend, please call us on 0800 011 4010 so our team can help you straight away. Otherwise we’ll be in touch on Monday.

Please ensure all fields marked with an asterisk are complete.